Shipping and Deliveries
SHIPPING POLICY
Shipping options may vary depending on the delivery address, the time you place your order, and item availability.
When we process your order, we'll show you the available shipping methods, costs, and estimated delivery dates.
Please note that deliveries are made on business days only.
We remind you that the shipping address of your order must belong to the same
market/region in which you made the purchase.
Once you have made the purchase you will receive an email with the details of the
purchase. When your order is on its way, GLS will send you a tracking number.
If you wish to pick up your package at a Parcel Shop, you can request it from your GLS email address.
SHIPPING METHODS, TIMES AND COSTS
NATIONAL SHIPMENTS
HOME DELIVERY
Guaranteed delivery within 24-48 hours - 3.95 EUR for orders over 69 EUR,
on orders under 10 EUR .
Delivery in 3-4 business days -
Shipping will be free for orders over 69 EUR.
For orders under 69 EUR, shipping costs are 8.95 EUR.
The deadlines indicated above will be extended for the Balearic Islands and remote areas.
We currently do not ship to the Canary Islands, Ceuta, or Melilla.
INTERNATIONAL SHIPPING
GERMANY:
Delivery time: 4 - 5 business days
Cost: 10.50 EUR
Shipping will be free on orders over 89 EUR.
FRANCE :
Delivery time: 4 - 5 business days.
Cost: 10.50 EUR
Shipping will be free on orders over 89 EUR
HOLLAND :
Delivery time: 4 - 5 business days.
Cost: 10.50 EUR
Shipping will be free on orders over 89 EUR R.
ITALY :
Delivery time: 4 - 5 business days.
Cost: 10.50 EUR.
Shipping will be free on orders over 89 EUR.
PORTUGAL:
Delivery time: 3 - 4 business days.
Cost: 8.95 EUR
Shipping is free on orders over 69 EUR.
FREQUENTLY ASKED QUESTIONS
CAN I CHANGE THE SHIPPING METHOD?
If your purchase is already finalized, you cannot modify the shipping method you have selected.
selected.
WHEN WILL I RECEIVE MY ORDER?
When you place your order, you'll see the estimated delivery date. You can track it from
your account or, if you placed the order as a guest, from the link we include in the emails
electronics related to the order.
WHAT HAPPENS IF THEY HAVE NOT BEEN ABLE TO DELIVER MY ORDER?
If you were absent at the time of delivery, we suggest you contact us and we will arrange it for you.
we will check with the transport company.
CAN I REFUSE DELIVERY OF MY ORDER?
If you no longer wish to receive the order, we suggest you contact us so we can process it.
CAN MY ORDER BE DELAYED?
If we can't deliver on the estimated date, we'll send you an email and you'll be able to see the new delivery date.
MY ORDER IS LISTED AS DELIVERED BUT I HAVE NOT RECEIVED IT, WHAT CAN I DO?
DO?
If you have not received your order, but it is listed as delivered, we suggest you contact us and we will
we will check with the transport company.
WHERE WE SHIP
At Mylibi.com we try to reach every corner. If your delivery address has
any shipping restrictions, we will show it to you at the time of purchase.
CAN'T FIND WHAT YOU'RE LOOKING FOR?
Contact us .
CUSTOMER SERVICE
CHAT
Mon - Fri: 8:30 a.m. to 2:30 p.m.
PHONE
+34 633 04 92 29
Mon - Fri: 8:30 a.m. to 2:30 p.m.
E-MAIL:
proyectolibi@gmail.com
INSTAGRAM
Shipping options may vary depending on the delivery address, the time you place your order, and item availability.
When we process your order, we'll show you the available shipping methods, costs, and estimated delivery dates.
Please note that deliveries are made on business days only.
We remind you that the shipping address of your order must belong to the same
market/region in which you made the purchase.
Once you have made the purchase you will receive an email with the details of the
purchase. When your order is on its way, GLS will send you a tracking number.
If you wish to pick up your package at a Parcel Shop, you can request it from your GLS email address.
SHIPPING METHODS, TIMES AND COSTS
NATIONAL SHIPMENTS
HOME DELIVERY
Guaranteed delivery within 24-48 hours - 3.95 EUR for orders over 69 EUR,
on orders under 10 EUR .
Delivery in 3-4 business days -
Shipping will be free for orders over 69 EUR.
For orders under 69 EUR, shipping costs are 8.95 EUR.
The deadlines indicated above will be extended for the Balearic Islands and remote areas.
We currently do not ship to the Canary Islands, Ceuta, or Melilla.
INTERNATIONAL SHIPPING
GERMANY:
Delivery time: 4 - 5 business days
Cost: 10.50 EUR
Shipping will be free on orders over 89 EUR.
FRANCE :
Delivery time: 4 - 5 business days.
Cost: 10.50 EUR
Shipping will be free on orders over 89 EUR
HOLLAND :
Delivery time: 4 - 5 business days.
Cost: 10.50 EUR
Shipping will be free on orders over 89 EUR R.
ITALY :
Delivery time: 4 - 5 business days.
Cost: 10.50 EUR.
Shipping will be free on orders over 89 EUR.
PORTUGAL:
Delivery time: 3 - 4 business days.
Cost: 8.95 EUR
Shipping is free on orders over 69 EUR.
FREQUENTLY ASKED QUESTIONS
CAN I CHANGE THE SHIPPING METHOD?
If your purchase is already finalized, you cannot modify the shipping method you have selected.
selected.
WHEN WILL I RECEIVE MY ORDER?
When you place your order, you'll see the estimated delivery date. You can track it from
your account or, if you placed the order as a guest, from the link we include in the emails
electronics related to the order.
WHAT HAPPENS IF THEY HAVE NOT BEEN ABLE TO DELIVER MY ORDER?
If you were absent at the time of delivery, we suggest you contact us and we will arrange it for you.
we will check with the transport company.
CAN I REFUSE DELIVERY OF MY ORDER?
If you no longer wish to receive the order, we suggest you contact us so we can process it.
CAN MY ORDER BE DELAYED?
If we can't deliver on the estimated date, we'll send you an email and you'll be able to see the new delivery date.
MY ORDER IS LISTED AS DELIVERED BUT I HAVE NOT RECEIVED IT, WHAT CAN I DO?
DO?
If you have not received your order, but it is listed as delivered, we suggest you contact us and we will
we will check with the transport company.
WHERE WE SHIP
At Mylibi.com we try to reach every corner. If your delivery address has
any shipping restrictions, we will show it to you at the time of purchase.
CAN'T FIND WHAT YOU'RE LOOKING FOR?
Contact us .
CUSTOMER SERVICE
CHAT
Mon - Fri: 8:30 a.m. to 2:30 p.m.
PHONE
+34 633 04 92 29
Mon - Fri: 8:30 a.m. to 2:30 p.m.
E-MAIL:
proyectolibi@gmail.com