You have the right to withdraw from this contract a period of 14 calendar days without justification. The withdrawal period will expire after 14 calendar days of the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the items.

To exercise the right of withdrawal, you must notify us: GRUPO MADS HOME SPAIN SL, C / Almacil 8 46920 Mislata - Valencia, 633049229, devolutions@mylibi.com, your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by postal mail, fax or email). You can use the model withdrawal form below, although it is not mandatory. PDF withdrawal

To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right be sent before the corresponding term expires.


In case of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from the choice by you of a delivery method different from the less expensive method of delivery ordinary that we offer) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said reimbursement using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the reimbursement. We may withhold the reimbursement until we have received the goods, or until you have submitted proof of the return of the goods, depending on which condition is met first. We will collect the goods. We will bear the costs of returning the goods. You will only be responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the characteristics and operation of the items.


The right of withdrawal will not apply to contracts that refer to:

- The supply of items made according to consumer and user specifications or clearly personalized.