Standard Shipping 3.95 € / FREE for orders over 30€: Delivery time is between 1 - 2 business days in Spanish territory (Peninsula and Balearic Islands) and 2 - 4 working days for European countries where we offer Standard Shipping. Applies to orders placed before 5pm. Orders placed after 5pm will be processed the following day, with the following delivery times: In general, national orders are delivered in 24 hours, as long as the order has been placed before 5pm. Orders placed after 5pm will be processed the next day. Keep in mind that delivery times are approximate, and that shipments and deliveries are not made on Saturdays, Sundays or holidays.
Express Shipping 8.95€: Delivery is between 24 - 48 working hours. This service has a cost of € 8.95. We ship to the aforementioned countries (except for Spain that only the standard method is used) and also to the following countries: Switzerland, Hungary, Slovenia, Croatia, Bosnia-Herzegovina, Ireland, Norway, Sweden, Finland, Estonia, Lithuania, Latvia, Slovakia, Romania, Serbia, Greece, Macedonia, Montenegro, Albania, Turkey, Cyprus, Iceland, Malta, Monaco, San Marino, Andorra and Liechtenstein.
International Shipping 19€: The delivery time is between 3–6 working days, this service has a cost of 19€. We ship to the United States, Canada and Australia.
Collection from a parcel shop (Europe Only): Delivery time: 3 - 6 working days. What is a GLS Parcel Shop? An establishment where you can pick up your order more comfortably, without the need for someone to be at home for delivery. You can see all the collection points in your area here: (Link) Many of them are open on Saturdays.
For logistical reasons we currently only deliver in Spain, in several European countries and United States, Canada and Australia. You can check here. (Link places of delivery & the conditions of use and purchase)
Note: We can send your order to the address you indicate, to a PARCEL SHOP (Europe only) or to any other address that you indicate. We are not authorized to send to "post office boxes".
Note: Orders placed the day before holidays, holidays (both in the country of origin and in the country of destination) and weekends will be processed the next working day, counting the delivery date from then. Also keep in mind that no deliveries will be made during holidays in your country, so we would ask you to wait for the next business day
Note: If you have chosen a payment method that requires verification times (eg bank transfer), your order will be sent after payment confirmation.
WITHDRAWAL RIGHT FOR CONSUMERS AND USERS
You have the right to withdraw from this contract a period of 14 calendar days without justification. The withdrawal period will expire after 14 calendar days of the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the items.
To exercise the right of withdrawal, you must notify us: GRUPO MADS HOME SPAIN SL, C / Almacil 8 46920 Mislata - Valencia, 633049229, firstname.lastname@example.org, your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by postal mail, fax or email). You can use the model withdrawal form below, although it is not mandatory. PDF withdrawal
To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right be sent before the corresponding term expires.
CONSEQUENCES OF WITHDRAWAL
In case of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from the choice by you of a delivery method different from the less expensive method of delivery ordinary that we offer or if it is the international shipping method (United States, Canada and Australia) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said reimbursement using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the reimbursement. We may withhold the reimbursement until we have received the goods, or until you have submitted proof of the return of the goods, depending on which condition is met first. We will collect the goods. We will bear the costs of returning the goods, in the express and international methods you will have to pay the return costs. You will only be responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the characteristics and operation of the items.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal will not apply to contracts that refer to:
- The supply of items made according to consumer and user specifications or clearly personalized.
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